This research aims to find out how to analyze the quality of the services of a services company integrated with the SERVQUAL (Service Quality) and the Kano Model into the Quality Function Deployment (QFD) in the Clinic Midwife Ides that have decreased the number of patients since 2015-2018. Data collection in the form of needs and desires of consumers (customer requirements) using a q... https://www.tourettebrewing.com/